Accessibility Statement

Everyone deserves equal access to trusted medical information, care, and support. We are committed to ensuring our website is accessible and inclusive for all individuals, including those with visual, auditory, cognitive, and motor impairments.

female patient getting her eyes checked by Dr. John Vartanian

Our Commitment to Web Accessibility for All Visitors

Access to any company’s website can be challenging for people with certain disabilities. Each person’s disability is often unique, so what may work well for one person may cause difficulties for another. Our company has made efforts to accommodate as many of our customers and potential customers as is reasonable given our size, resources, and knowledge of our customers' and potential customers' needs. To that end, we have engaged the services of professionals to assist and advise us in these matters.

Accessibility on this Website

Our website provides several methods, features, and policies that can help with access to our website and/or to products or services provided or referred to on our website or by our business. There are also various aids available from third parties, which are provided by most browsers.

If you are having difficulty accessing our website even after utilizing any access features within this website and/or any third-party or browser features, we invite you to contact us for further assistance. Contact information is set forth below.

Some Specific Accessibility Features Within This Website

This website contains a third-party plugin, also known as a Widget, called UserWay Website Accessibility (“UserWay”). A third-party dedicated accessibility server powers this plugin. This Widget can improve website access for some users, particularly those with a specific type of disability. UserWay has stated that its application makes efforts to follow the Web Content Accessibility Guidelines (WCAG 2.1) to some degree. On our website, the UserWay widget is located in the lower left corner of most pages.

Enabling the Accessibility Menu

The accessibility menu can be enabled by clicking the icon that appears after clicking on the Widget described above. After triggering the accessibility menu, please wait a moment for it to load in its entirety.

Disclaimer

We anticipate that from time to time, within our resources, we will be making modifications to parts of our website, and possibly modifications to the accessibility of our website. Reasonable efforts toward improving seamless, accessible, and unhindered use of websites by customers and potential customers are generally a worthwhile goal.

Moving closer to this goal will often depend on the knowledge the company has regarding any particular difficulties those using the website might encounter, as well as available resources and improvements with technology.

Despite the efforts we may have made regarding accessibility, consistent with normal business practices for a company of our size and resources, some content, features, processes, or policies may be improved, so we welcome your suggestions.

Third-Party Applications

Our website may use third-party add-ons or “plugins” for certain functions, such as Google Maps, social media feeds, etc. These may not work or may not work the same for every user and/or every type of disability.

We do not have control over the structure of these plugins, and are unable to modify them at all or to the extent that would accommodate every user of our website, and are not responsible for those elements which we do not control.

We Are Here for You

If you are experiencing difficulties with any content on our website because of a disability or if you require assistance with any part of our site because of your particular disability, please let us know. We will be happy to help.

The following telephone number is only for assisting you if you require assistance with any part of our site because of your particular disability, or because you are having difficulty accessing or navigating any part of our website because of your specific disability. This number is not to be used for sales or product information, but is to be used for help using, understanding, and/or navigating our website and information set forth on the website.

Other pages and/or links within our website may contain other telephone numbers to assist with sales, service, product information, accounts, or other aspects of our business. However, as noted above, if you have a disability that has caused or may likely cause you difficulty in accessing or navigating any part of our website because of your particular disability, you can call us toll-free at 866-757-0935

This telephone number is available 24 hours / 7 days a week to assist persons with disabilities, including, but not limited to, blind and visually impaired persons.
You can also send an email explaining in as much detail as possible what type of difficulty you had, may have had, or believe others may have. These types of emails should be sent to [email protected] for forwarding to us.

Note: If the email is sent to a third-party website or mail server for forwarding to us, the third-party website or mail server does not itself read or respond to these emails but will only forward such emails to us without prior review.

Your privacy will be strictly protected when contacting us by telephone or email. This means that you will not be required to provide any personal information, including but not limited to your:

Name, address, telephone number, the specific type of disability you may have, information about goods, products, or services you might be interested in, and email address (unless you include it in an email you send to us or our representatives).